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A few things that help us solve your issue in a single reply.
Forward us your key
Having a HWID or license issue? Send over your license key (and username, if you set one) and we will verify and reset it on the spot.
Check the Status page first
Your cheat might be mid-update. The Status page shows what is live, updating or down right now, before you even ask.
Show us the issue
A screenshot or short clip of what is happening, plus the steps just before it, gets you a fix far faster than a description.
